Publications
You can also find my articles on my Google Scholar profile.
- Time-Varying Physician Productivity and Implications for Emergency Department Modeling and Staffing (2026)
Manufacturing & Service Operations Management (forthcoming) - Impact of Announced Wait Time Information on Emergency Department Overcrowding Mitigation: A Simulation Study (2026)
Journal of the American Medical Informatics Association 33 (6), 1112–1120 - Patient Sensitivity to Emergency Department Waiting Time Announcements (2025)
Manufacturing & Service Operations Management 27 (6), 1740–1759 - Service-Level Computation in Time-Varying Queueing System with Priorities: Application to Physician Staffing in the Emergency Department (2025)
IISE Transactions 57 (5), 556–572 - Physician Scheduling in Case Managers Style Emergency Departments: Machine Learning-Aided Solution Approaches (2025)
European Journal of Operational Research 327 (1), 326–339 - Exact Algorithm and Machine Learning-Based Heuristic for the Stochastic Lot Streaming and Scheduling Problem (2023)
IISE Transactions 57 (4), 408–422 - Assigning Priorities (or Not) in Service Systems with Nonlinear Waiting Costs (2022)
Management Science 68 (2), 1233–1255 - The Impact of Emergency Department Crowding on Admission Decisions and Patient Outcomes (2022)
American Journal of Emergency Medicine 51, 163–168 - Scheduling of Physicians with Time-Varying Productivity Levels in Emergency Departments (2021)
Production and Operations Management 31 (2), 645–667 - Allocation of Intensive Care Unit Beds in Periods of High Demand (2020)
Operations Research 68 (2), 591–608 - Simulation-based Predictive Analytics for Dynamic Queueing Systems (2017)
2017 Winter Simulation Conference (WSC), 1716–1727 - Prioritization in Service Systems with Nonlinear Delay Costs (2016)
PhD thesis, University of North Carolina at Chapel Hill
