Service-Level Computation in Time-Varying Queueing System with Priorities: Application to Physician Staffing in the Emergency Department

Published in IISE Transactions 57 (5), 556–572, 2025

We derive exact and approximate service-level computation methods for time-varying queueing systems with mixed preemptive and non-preemptive priorities, with application to ED physician staffing.

Recommended citation: Ran Liu, Huiyin Ouyang, Chengkai Wang and Xiaolan Xie (2025). "Service-Level Computation in Time-Varying Queueing System with Priorities: Application to Physician Staffing in the Emergency Department." IISE Transactions 57 (5), 556–572. https://doi.org/10.1080/24725854.2024.2357782
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